In the landscape of American public health, few crises are as pervasive, yet as chronically underserved, as the plight of individuals living with severe mental illness (SMI). While national conversations regarding mental health have become more frequent, the focus often drifts toward mild-to-moderate anxiety and depression. Meanwhile, those suffering from conditions like schizophrenia, bipolar disorder, and other severe neurobiological brain diseases often fall through the cracks of a fractured healthcare system.
To shed light on this critical issue, Sherri Snelling, a renowned corporate gerontologist and CEO of the Caregiving Club, sat down with Jerri Clark, Resource and Advocacy Manager for the Treatment Advocacy Center (TAC), for the latest episode of the "Caregiving Club On Air" podcast. The discussion serves as a sobering reminder that while society has made strides in reducing stigma, the infrastructure for supporting families and patients remains dangerously inadequate.
The Escalating Prevalence: A System Under Strain
The conversation begins with a startling statistic: approximately 23.4% of U.S. adults are now living with some form of mental illness. This represents a massive shift from the 3–5% prevalence rates recorded in the 1960s. While some of this increase can be attributed to improved diagnostics and a greater willingness among the public to seek help, the sheer volume of cases is overwhelming the current infrastructure.
Jerri Clark, who brings both professional expertise and personal experience to her role at TAC, argues that while we have successfully removed some of the stigma associated with neurodivergence, we have failed to build the necessary support systems.

"We have done a good job of saying ‘it’s okay not to be okay,’" Clark noted during the interview. "But for those living with severe mental illness—those who lose their grasp on reality or face debilitating, life-altering episodes—we haven’t replaced the archaic, institutionalized systems of the past with effective community-based care. We are left with a vacuum where families are forced to become primary medical providers, crisis managers, and advocates, often without any formal training or support."
The Anatomy of the Crisis: A Chronology of Neglect
To understand why the current system is failing, one must look at the historical trajectory of mental health policy in the United States.
The Deinstitutionalization Era (1960s–1980s)
Beginning in the mid-20th century, a movement to transition patients out of large state-run psychiatric hospitals—many of which were inhumane—began in earnest. The goal was to provide "community-based care" that would allow patients to live with dignity in their own neighborhoods. However, the funding promised for these community centers never materialized.
The Fragmented Landscape (1990s–2010s)
As hospitals closed, the responsibility for individuals with SMI shifted to the criminal justice system and the emergency room. Without robust community psychiatric programs, police officers became the nation’s primary mental health responders, and jails became the country’s largest psychiatric facilities.

The Current Reality (2020–Present)
The post-pandemic era has seen a surge in mental health awareness, but resources for SMI remain sidelined. Families are increasingly caught in a "revolving door" of hospitalizations, where patients are stabilized, discharged, and left to fend for themselves without long-term follow-up care. This cycle, which Clark describes as "the revolving door of crisis," is the primary focus of the Treatment Advocacy Center’s mission.
Supporting Data: The Cost of Inaction
The statistics surrounding severe mental illness provide a grim assessment of the current state of care. According to TAC data, the impact extends far beyond the individual patient:
- Caregiver Burnout: A significant portion of family caregivers for individuals with SMI report high levels of "caregiver burden," characterized by physical exhaustion, financial strain, and clinical depression.
- The Housing Crisis: A large percentage of the homeless population in the United States suffers from untreated severe mental illness, highlighting the failure of the "housing-first" approach when it is not coupled with intensive psychiatric support.
- Emergency Intervention: Individuals with SMI are significantly more likely to be involved in interactions with law enforcement, which often escalate into violent or lethal outcomes, a reality that highlights the need for specialized crisis intervention training (CIT) in every jurisdiction.
The Treatment Advocacy Center: A Call for Systemic Reform
The Treatment Advocacy Center (TAC) stands as a pillar of advocacy for those who are often unable to advocate for themselves. During the podcast, Clark emphasized that TAC’s work focuses on the "severe" end of the spectrum. Their legislative agenda includes:
- Assisted Outpatient Treatment (AOT): TAC promotes the use of court-ordered, community-based treatment for individuals who have a history of non-compliance and are at risk of homelessness or incarceration.
- Repeal of the IMD Exclusion: The "Institutions for Mental Disease" (IMD) exclusion is a federal policy that prevents Medicaid from paying for psychiatric hospital stays in facilities with more than 16 beds. TAC is leading the charge to repeal this, arguing that it creates a massive bed shortage for those who need inpatient stabilization.
- Family Inclusion: Clark’s own journey, detailed in her book Gone Before Gone: When Mental Illness Steals Someone You Love, serves as a roadmap for families. She advocates for laws that allow families to access information about a loved one’s treatment plan, even when patient privacy laws (like HIPAA) are used as a barrier.
Implications for Caregivers and Families
The burden on families is, perhaps, the most overlooked aspect of this crisis. When a family member has a severe mental illness, the caregiving role is rarely temporary; it is often a lifelong commitment.

Sherri Snelling, who has spent years studying the "sandwich generation"—those caring for aging parents while raising their own children—noted that the mental health caregiving experience is uniquely isolating. Unlike caring for a parent with Alzheimer’s, where there is a general public understanding of the disease, caring for someone with schizophrenia or bipolar disorder often carries an invisible weight of social judgment.
"We have to stop treating caregiving as a private burden," Snelling said. "The systemic failure to provide long-term, supported living environments for the severely mentally ill means that we are effectively placing the entire weight of a broken healthcare system on the shoulders of parents and siblings."
The Path Forward: Education and Advocacy
As the "Caregiving Club On Air" continues its mission, the partnership with organizations like TAC underscores the importance of marrying policy advocacy with practical caregiver support.
For families seeking help, the resources are often hidden. Clark recommends utilizing the Elder Care Locator (1-800-677-1116) for finding local services and urges families to get involved in local NAMI (National Alliance on Mental Illness) chapters to build a network of support.

Furthermore, the transition of the Caregiving Club’s news segments to YouTube marks a significant step in democratizing access to this information. By providing bi-weekly updates on research, legislative shifts, and practical wellness hacks, the club aims to ensure that no caregiver feels they are navigating this maze alone.
Conclusion: A Moral Imperative
The interview with Jerri Clark is not merely a podcast episode; it is a call to action. It forces the listener to confront the reality that mental health is not just about wellness apps and therapy sessions—it is about life, death, and the fundamental right to safety and care for our most vulnerable citizens.
As we continue to navigate the complexities of the 21st-century healthcare landscape, the focus must shift from reactive crisis management to proactive, long-term support. Until the policy landscape changes to accommodate the reality of severe mental illness, the advocacy efforts of organizations like the Treatment Advocacy Center, and the voices of those like Jerri Clark, remain our most vital tools for change.
Resource List for Families
- Treatment Advocacy Center (TAC): The gold standard for information on laws and advocacy for severe mental illness.
- "Gone Before Gone" by Jerri Clark: A powerful memoir that serves as a guide for navigating the loss and love associated with SMI.
- Elder Care Locator: A government-funded resource to find local help for aging or disabled family members.
- Caregiving Club YouTube Channel: For ongoing education, news, and wellness support for all types of family caregivers.
